Contact

If you have questions about products, your order, shipping, returns or product conformity, please contact us.

Pagauk kampą, MB
Company code: 304398355
VAT number: LT100010584919
Žalgirio g. 135, LT-08217 Vilnius, Lithuania

Email: labas@aysv.lt
Telephone for legal and consumer information purposes: +370 685 77722

Withdrawal and returns

You can initiate an electronic withdrawal / return request on the Withdraw from the contract page. You can also email labas@aysv.lt. Please wait for specific return instructions before sending an item back.

Consumer disputes

Please contact us first. If the issue cannot be resolved, the consumer may contact the Lithuanian State Consumer Rights Protection Authority (VVTAT) or another competent out-of-court consumer dispute resolution body.